Frequently Asked Questions
Everything you need to know about your Bespoke Baby Co experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days, while express options are available at checkout. Please note that personalized items require an additional 2-3 business days for processing.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please note that custom-made or personalized products are final sale unless they arrive damaged.
Are your products safe for newborns?
Absolutely. Safety is our top priority. All Bespoke Baby Co products are made from non-toxic, BPA-free, and hypoallergenic materials that meet or exceed international safety standards.
Can I change my order after it has been placed?
Since we strive to process orders quickly, changes can only be made within 1 hour of purchase. Please contact our support team immediately if you need to update your shipping address or item selection.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated automatically at checkout.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery's progress.